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Terms of use

Please read these terms before using TVPremium services.

Last updated : January 2026

1. Objet

These terms govern access to and use of the TVPremium digital entertainment service. By subscribing, you accept all of these terms.

2. Service description

TVPremium is a digital entertainment service providing access to audiovisual content via the internet: live channels, films and series on demand, depending on the subscribed plan.

3. Service access

3.1 User account

Access requires login details (URL, username and password) provided after payment. These login details are personal and confidential. Sharing them with an unauthorised third party is prohibited.

3.2 Simultaneous connections

The number of connections is limited according to the subscribed plan. Any use beyond this number may lead to temporary suspension.

4. Financial terms

Prices are in pounds including tax. Payment is due at subscription. TVPremium may change its prices with 30 days notice. Changes do not apply to active subscriptions already paid for.

5. Refund guarantee

15-day money-back guarantee from activation, applicable to eligible paid plans. See the Refund Policy for details.

6. User obligations

7. Service availability

TVPremium aims to maintain maximum availability. Occasional interruptions may occur for maintenance. In the event of a prolonged interruption attributable to TVPremium, compensation may be granted.

8. Suspension and termination

TVPremium may suspend or terminate an account in the event of a terms violation, without refund for clear abuse (resale of access, intentional connection limit abuse).

9. Limitation of liability

TVPremium cannot be held responsible for interruptions caused by external factors. Liability is limited to the amount of the subscribed plan.

10. Modifications

TVPremium may modify these terms. Notice is given by email or notification 30 days before they take effect.

11. Applicable law

These terms are governed by applicable law. In the event of a dispute, we first seek an amicable solution through support.

Questions?

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