A real team available 24/7. WhatsApp, email or form: choose how to reach us and we reply quickly.
Several ways to contact us, all answered quickly.
Click your issue to view the immediate solution.
Check your spam and promotions folder. If nothing arrives after 10 minutes, contact us on WhatsApp with your order number.
Contact WhatsApp →Check the URL and login details, using copy and paste where possible. Restart the app. If it continues, our team will check your account live.
View the guide →App settings -> Quality -> "Auto" or "Full HD". Check your connection (25 Mbps minimum for 4K). Restart the router.
Get help →Our team sets it up with you for free. Full guide available for Smart TV, Fire Stick, Android, iOS and PC.
Setup guide →15-day money-back guarantee. Fill in the online form or contact us with your order number.
Refund form →Move from one plan to another without losing data. Our team handles the migration and any prorated adjustment if applicable.
Request a migration →Describe your issue below and send your request by WhatsApp or email.
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Your data is not stored. The form prepares a pre-filled message that you send yourself.
Our team never sleeps. Whether it is 3 AM during a match or a Sunday bank holiday, we are here.
Technicians specialised in setup and troubleshooting. Screen sharing available on request.